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Return Policy
We accept returns on unused, unaltered products in original packaging with all accompanying manuals, instructions and accessories.
We offer returns or exchanges on clothing & gear items within
30 days of
purchase.
Returns:
- Returned items must have tags still on and be returned in
original product packaging
- Returned items must
have no visible signs of wear or use
- A 10% re-stocking fee
will be applied
- You can return your
product for a
refund to the original payment
method, less the restocking fee
Exchanges:
- Free exchanges for the
same SKU
- Returned items must
have tags still on and be returned in original product
packaging
- Returned items must
have no visible signs of wear or
use
Exceptions:
-
Discounted items are final sale and cannot be returned or
exchanged
Please contact the supplier regarding any warranty issues or return requests not eligible for return. If you need assistance, please call us at 203-315-0045 and we will be glad to help.
Exceptions
CTReloading operates in alignment with our returns policy, Vision and Values when processing returns and asks our Customers to do the same. We inspect all returned products and reserve the right to decline returns or exchanges. Other restrictions may apply.